Cloud Communications

Unified Business Communications

Replace outdated phone systems with reliable cloud communications — including Business Phone System, Contact Center, and Cloud Fax — all managed from one platform.

No hardware required Keep your numbers Setup in under an hour
Abbax cloud communications dashboard with softphone, video, and desk phone
99.99%UPTIME SLA
Voicemail → EmailAI-TRANSCRIBED · SEARCHABLE
Live TranscriptionRECORDING · 27 LANGUAGES
Trusted by 5,000+ businesses across healthcare, legal, finance, education & customer service
McDonald'sHiltonFedExUPS7-ElevenMarriottDomino'sCVS PharmacyWalgreensSubwayBest WesternH&R BlockRE/MAXAce HardwareHoliday InnGreat ClipsMidasSimply RegalzeOVirtual
What we offer

Three products. One platform.

Start with what you need today — add the rest whenever you're ready. Everything runs in the same workspace.

Business Phone System softphone apps

Business Phone System

  • HD voice
  • Mobile app
  • Auto attendant
  • Voicemail-to-email
  • Call routing
Learn More
Contact center agent workspace

Contact Center Platform

  • Omnichannel support
  • Skills-based routing
  • Live dashboards
  • Call recording
  • Supervisor tools
Learn More
Abbax Cloud Fax — send fax dashboard

Cloud Fax

  • Send & receive fax online
  • HIPAA-ready
  • Email integration
  • Secure document delivery
Learn More
Platform at a glance

The whole platform, at a glance.

All systems operational
99.99%

Uptime SLA on a redundant, carrier-grade network — with automatic failover when the unexpected happens.

HD Voice

Wideband audio that sounds like the same room.

Every device

Desk phone, desktop app, mobile — one number.

Smart call routing

Time-of-day rules, ring groups, and IVR menus that send callers to the right place.

24/7 human support

Real people, around the clock — no chatbot maze.

28s avg. pickup

Secure by default

Encryption in transit & at rest HIPAA-ready Cloud Fax, BAA available Full audit trails
Industries × platform

Built for how your industry communicates.

Healthcare HIPAA-READY CLOUD FAX

Patient communication, compliant end to end.

Reminder texts, transcribed voicemails, and EHR-connected fax — encrypted, logged, and BAA-backed where it counts.

The shared platform layer under every industry: Call Analytics · Mobile & Desktop Apps · CRM Integrations · Video Meetings · SMS Messaging · AI Call Recording · Voicemail Transcription · Team Collaboration · API Integrations · Number Porting
How it works

Up and running in three steps.

STEP 1

Choose your solution

Select Business Phone System, Contact Center, or Cloud Fax — or bundle them and save.

STEP 2

We set everything up

We port your numbers, configure users, and train your team — at no extra cost.

STEP 3

Start communicating

Begin making calls immediately — from browser, desktop, mobile, or desk phone.

A team collaborating in a bright meeting room
TEAM ONLINE · DAY ONE

That's it — day one looks like this.

No consultants, no closet hardware, no downtime. Just your team, talking.

Integrations

Plays nicely with your stack.

Microsoft TeamsNATIVE DIALER
SalesforceCALL LOGGING & CTI
HubSpotCONTACT SYNC
ZohoCRM & DESK
Microsoft 365CALENDAR & MAIL
Google WorkspaceSSO & CONTACTS
ZendeskTICKET SCREEN-POP
ServiceNowINCIDENT WORKFLOWS
Customer stories

Teams that made the switch.

★★★★★
"Migration took less than two days and our support team's call quality improved immediately."
↑ CSAT +18% IN FIRST QUARTER
MR
Marcus Reyes
SUPPORT DIRECTOR · HELIX
★★★★★
"We replaced three vendors — phones, fax, and our contact center — with one Abbax bill. Finance loves it as much as IT does."
↓ 42% LOWER TELECOM SPEND
SC
Sara Chen
VP OPERATIONS · NORTHWIND
★★★★★
"HIPAA-compliant fax straight from our EHR, and porting 120 clinic lines went off without a single dropped day."
✓ 38 CLINICS MIGRATED · 0 DOWNTIME
EN
Elena Nakamura
VP CLINICAL OPS · HELIX HEALTH
★★★★★
"Ported 22 clinic lines over a weekend. Monday morning, the phones just rang — patients never noticed, and that was the point."
↑ 0 MINUTES OF DOWNTIME
PN
Priya Natarajan
PRACTICE MANAGER · MEADOWBROOK CLINICS
★★★★★
"The missed-call text-back alone pays for the whole system. Leads that used to vanish now book themselves before we call back."
↑ 31% MORE BOOKED JOBS
DK
Dana Kowalski
OWNER · SUNRISE HOME SERVICES
★★★★★
"Every client call recorded, transcribed, and searchable. Our paralegals found a case-turning quote in seconds last month."
↓ 6 HRS/WK OF NOTE-TAKING
JV
Jonah Vega
MANAGING PARTNER · HARMON & VEGA LLP
★★★★★
"Nine stores, one number plan, per-branch routing by hours. Head office finally sees which location the calls actually go to."
↑ 24% FASTER PICKUP ACROSS STORES
LT
Lena Tran
OPERATIONS LEAD · GOLDLEAF RETAIL GROUP
★★★★★
"Our old fax machines jammed weekly. Now referrals arrive in the EHR with an audit trail — compliance signed off without a single follow-up."
↑ 8 FAX MACHINES RETIRED
RO
Rosa Ortiz
COMPLIANCE OFFICER · CAREPOINT URGENT CARE
★★★★★
"We scaled from 40 to 140 agents in a quarter. Queues, dashboards, and recording just kept up — no capacity planning meetings, ever."
↑ 3.5X AGENT COUNT, SAME PLATFORM
AB
Andre Boateng
VP CX · NORTHWIND OUTSOURCING
Security & reliability

Serious about keeping you online.

Every call is encrypted in transit, rides redundant geo-distributed infrastructure, and fails over automatically when the unexpected happens — with privacy controls designed in, not bolted on.

LIVE STATUS · UPTIME.ABBAX.NET →
abbax-core · reliability monitor ALL SYSTEMS GO
99.99% uptimeSLA-backed
OPERATIONAL
Encrypted commsTLS / SRTP
ACTIVE
TURN server built inReliable behind NAT firewalls
ONLINE
GDPR readyPrivacy by design
ENFORCED
Business continuityAuto failover
ARMED
Disaster recoveryGeo-redundant
SYNCED

Ready to modernize your
business communications?

Join 5,000+ businesses running their voice, fax, and contact center on one calm platform.

99.99% UPTIME · TLS/SRTP ENCRYPTION · FREE NUMBER PORTING