Service · Voice & Telephony

All-Inclusive Business Phone System.

One complete business phone system. Everything included. Calls, texting, smart routing, desk phones, mobile and desktop apps, CRM integration, and powerful business features — all in one solution.

  • ✓ Unlimited Local & Long Distance Calling
  • ✓ Free porting of your existing lines
  • ✓ Desk phones + apps for Windows, macOS, Linux, iOS & Android
  • ✓ 99.999% uptime · TLS/SRTP encryption
  • ✓ Over 30 features included with every plan — all-inclusive
★★★★★
4.8/5 - 1,000s of happy customers
Powering voice for
01 · What's included

Everything you'd build into a phone system — already built in.

No add-ons, no tier-gates on the basics. Every feature below ships with every plan.

A

Calling & Routing

  • ✓ Inbound & outbound HD calling
  • ✓ Multi-level IVR & auto-attendant
  • ✓ Ring groups & call queues
  • ✓ Announced (warm) & blind transfer
  • ✓ Call park, hold, waiting & pickup
  • ✓ Follow-me & call forwarding rules
  • ✓ Time-of-day & holiday rules
  • ✓ Do Not Disturb & music on hold
B

Numbers & Reach

  • ✓ Toll-free & vanity numbers
  • ✓ Free number porting
  • ✓ SMS & MMS in US, CA
  • ✓ Caller ID
  • ✓ Dial-by-name directory
  • ✓ E911 with dynamic location
C

Apps & Devices

  • ✓ Native iOS & Android apps with push
  • ✓ Desktop apps for Mac, Windows & Linux
  • ✓ Deskphone integration & companion mode
  • ✓ Hot desking
  • ✓ Busy Lamp Field & presence indicators
  • ✓ Bluetooth headset controls
D

Messaging & Collaboration

  • ✓ Team chat — private & group messaging
  • ✓ Media, file & audio message sharing
  • ✓ Business SMS with SMS-to-email
  • ✓ Video calls & screen sharing
  • ✓ Visual voicemail & voicemail-to-email
  • ✓ Shared phonebook & contact sync
E

Security & Reliability

  • ✓ TLS/SRTP encrypted calls
  • ✓ Integrated TURN server for NAT firewalls
  • ✓ Optional Single Sign-On (SSO)
  • ✓ 99.999% uptime on redundant carriers
  • ✓ Call blocking & spam protection
  • ✓ Data residency: US
F

Insights & History

  • ✓ Call detail records & synced call history
  • ✓ Cloud call recording with playback
  • ✓ Voicemail transcription
  • ✓ Conversation & customer history
  • ✓ CRM integration
  • ✓ Extension summary reports
02 · The Abbax app

Calls, video, chat & texts — one app, every device.

The Abbax softphone puts your whole phone system on desktop, iOS, and Android. Pick a card to see the app in action.

Used by companies of all sizes around the world.

Industry-leading companies worldwide trust our cloud-based phone system for their everyday communications — reliable at any size, in any industry.

Abbax softphone desktop app
03 · Built for your team

One platform. Four different jobs.

Abbax Voice adapts to how your team actually uses the phone. Pick your scenario.

Dial faster, from wherever you're working.

Start a call from a web page, a CRM record, or any number you highlight on screen — Abbax dials it. Choose which of your numbers shows as caller ID, and record the call to play back later.

  • Click-to-call — dial straight from your browser or CRM
  • Highlight-to-call — highlight a number anywhere on screen
  • Multiple CLI options — pick your outbound caller ID per call
  • Cloud call recording — play any call back, from any device
1 click
From a web page, CRM record or highlighted number to ringing
Contacts · click to dial
+1 (212) 555-0188Rachel Morgan · Acme04:21
+1 (650) 555-0144Tom Park · Orbitclick
+44 20 7946 0312Maya R. · Helix UKclick
+1 (415) 555-0177Sara C. · NWVM ✓
+1 (929) 555-0291Jordan T. · Frame3:42

Context on screen the moment you answer.

A screen pop opens the caller's record in your CRM or helpdesk as the call connects, and the caller's name comes from your shared phonebook — so agents start the conversation already knowing who they're talking to.

  • Screen pop-ups — open the right record before or after answering
  • Visual call parking — one-click park and retrieve, with BLF status
  • Call control — attended or blind transfer, conference, hold, mute
  • Presence & BLF — see who's free before you transfer
0 clicks
The caller's record opens as the call connects
Incoming · screen pop
CallerRachel Morgan · Acme Corp
Number+1 (212) 555-0188
Matched fromShared phonebook
OpensAcme Corp record in your CRM
Transfer→ Kai T. · available

One app for calls, chat, and meetings.

Keep coworkers in sync without juggling tools — team chat, video meetings, and conference calls live in the same app as your phone system.

  • Rich business messaging — private & group chat, files, audio messages
  • Video conferencing — HD video, audio and screen sharing
  • Conferencing — merge callers into one conversation
  • Presence & BLF — see who's free before you call
3-in-1
Chat, video & voice — one app, one login
Team · #operations
◉Maya R.Shared Q3-forecast.xlsx●
◉Kai T.Starting the standup huddle…●
▣Video meetingScreen share · 4 joined●
◇Conference bridgeDial-in 7412 · 6 on the linelive

The same app, on every device you use.

Windows, macOS, Linux, iOS and Android — plus your desk phone. Move a live call between them without hanging up, and keep talking when your phone switches from Wi-Fi to cellular.

  • Call switch — move a live call between mobile, desktop and desk phone
  • Wi-Fi to LTE handover — the call survives the network change
  • Push notifications — never miss a call while the app sleeps
  • Companion mode — fewer duplicate rings when you're at your desk
5 apps
Windows, macOS, Linux, iOS & Android — one login
Devices · Kai Tanaka
▢MacBook ProBrowser · Active●
▤Desktop appmacOS · Online●
▯iPhone 15iOS · Push enabled●
◇Polycom VVXSIP · Tokyo officeidle
04 · How we compare

Abbax Voice vs. the alternatives.

An honest, side-by-side look at where each option fits.

Feature
Abbax Voice
Cloud-native VoIP
Legacy PBX
On-prem hardware
Other cloud
Generic UCaaS
Time to deploy ✓ 24 - 48 hours or less ✕ 4–12 weeks ~ 2–5 days
Hardware required ✓ None ✕ Servers + handsets ✓ Optional
Per-seat monthly cost ✓ As low as $19.99 all-inclusive ✕ $40–80 (amortized) ~ $25–55
AI summaries & CRM sync ✓ Native, on every plan ✕ Not available ~ Premium add-on
Uptime SLA ✓ 99.999% ~ Depends on hardware ~ 99.9% (43min/mo)
Unlimited local & long distance ✓ Included on every plan ✕ Metered per-minute ~ Plan-dependent
Contract length ✓ Month-to-month ✕ 3–5 year leases ✕ Annual minimum
05 · All features included

All features included + affordable plans.

Unlock your business's potential with cost-effective plans that fit any size team. Unlimited features, unlimited local and long-distance calls — on every plan.

Quality phone service. Budget-friendly pricing.

Every Abbax plan comes loaded — no à la carte add-ons, no tier games. Pick the plan that matches your team and get everything in this section, in full, from day one.

30+Features included on every plan, every seat
∞Unlimited local & long-distance calling
24/7Live support whenever you need it
Unlimited calling
Unlimited local and long-distance calling, on every plan.
Apps everywhere
Stay connected wherever you go — desktop, mobile, browser.
HD audio quality
Clear audio, smooth transmission, reliable connectivity.
Advanced features
SMS-enabled plans keep you connected to customers.
30+ features
More than 30 included features, on every plan.
Scalability
Easily adjust seats, features, and services as you grow.
Flexibility
Upgrade, downgrade, or change plans as your needs shift.
24/7 support
Real human support, whenever you need it.
Softphone features

Everything your team needs, in one app.

From call control to encryption, the Abbax softphone packs in the features that make daily work faster, calmer, and more reliable.

20capabilities

Call Control

Blind/attended transfer, conferencing, hold, splitting, merge, waiting, parking, and mute.

Business SMS & MMS

Group chats, MMS, internal messages, SMS-to-email and more — all in one inbox.

Wi-Fi to LTE Handover

Walk out of the office mid-call — switching between Wi-Fi and cellular doesn't interrupt the conversation.

HD Video Calls

High-quality 1-on-1 video calls from desktop or mobile, with screen sharing built in.

Call Forwarding Rules

Forward on busy, no answer, unconditional, or no registration — your way, automatically.

Cloud Call Recording

Record and play back calls anytime, from any device — securely stored in the cloud.

Call Switch

Move an active call between mobile, desktop, or desk phone — without dropping the conversation.

Deskphone Integration

Outbound calls from the desktop app dial automatically through your connected IP phone.

Visual Voicemail

Listen to voicemails right inside the app, with push notifications for new messages.

Visual Call Parking

One-click park and retrieve, with BLF status and notifications for every parked call.

Push Notifications

Never miss a call, message, or voicemail — and save battery while you're at it.

Companion Mode

At-the-desk status delays incoming calls to your mobile or desktop — fewer interruptions.

Click-to-Call

Auto-dial any phone number from your browser or native apps with one click.

Highlight-to-Call

Highlight a number anywhere on your screen — Abbax dials it for you.

Speed Dial & BLF

Quick-dial your most-used numbers with real-time Busy Lamp Field status.

Multiple CLI Options

Pick a caller ID before every outbound call; see which number inbound callers dialed.

Localizations

UI available in Brazilian Portuguese, Spanish, Dutch, German, and Ukrainian.

Keyboard Shortcuts

Answer, end, mute, hold, or start a new chat — without ever touching the mouse.

TLS/SRTP Encryption

Calls, chats, and data are encrypted with industry-standard protocols and ciphers.

Custom Webpages

Open any webpage right inside the app — keep tools, dashboards, and docs one click away.

Collaboration features

More than a phone system — a workspace.

Messaging, video, presence, and customer context — woven into the same app your team is already using to make calls.

4collaboration tools

Rich Business Messaging

Private and group messaging, media and file sharing, emojis, audio messages, and advanced filters — built for focused work.

Video Conferencing

Team meetings with HD video and audio, screen sharing, calendar integration, and one-click external invitations.

Presence & Busy Lamp Field

See who's available, who's on a call, and who's offline at a glance — across your entire team.

Low-Bandwidth Audio

The optimised OPUS codec keeps calls clear on weak connections while using less data.

06 · Pricing

Estimate your monthly cost.

Per-extension pricing. No setup fees. Cancel anytime. The more extensions, the less you pay.

150100150
Tier — set automatically by extension count
Billing
Monthly total
$600
Professional · 25 seats × $24
Annual savings vs. PBX
$9,000
Based on $54/seat industry avg
Schedule a demo
"
We migrated 180 seats from an on-prem PBX to Abbax Voice over a weekend. Call quality is noticeably better, our sales team loves the CRM auto-logging, and our telecom spend dropped 44%. Easiest enterprise rollout we've ever done.
DH
Dana Hill
Director of IT, Helix Health · 180 seats
−44%
Telecom spend
07 · Frequently asked

Answers, before you ask.

Still need help? Talk to our team →

How long does porting my existing numbers take?
Most US ports complete in 3–5 business days. International ports take 5–14 days depending on the carrier. We handle the LOA paperwork — you sign once and we coordinate the rest. Your old service stays active until cutover, so there's zero downtime.
Do you offer a BAA for HIPAA-regulated organizations?
A signed Business Associate Agreement is available through Abbax Cloud Fax, which is HIPAA-compliant on every plan. The phone system itself offers US-only data residency, automatic PHI redaction on AI summaries, and detailed audit logs — but HIPAA coverage and the BAA apply to Cloud Fax.
What happens if my internet goes down?
Abbax Voice automatically fails over to mobile networks via our iOS and Android apps. You can also set a fallback number (mobile, branch office, voicemail) per user. Enterprise plans include SIP failover to PSTN trunks for hybrid setups.
Can I keep my desk phones, or do I have to use the app?
Both. Abbax Voice is fully SIP-compatible — bring any Polycom, Yealink, Cisco, or Snom device. Most teams use the browser or desktop app, but BYOD SIP works out of the box. We'll send pre-configured handsets if you need them.
How does pricing work for international calling?
Unlimited inbound and outbound to the US and Canada are included on every plan. International outbound is billed at-cost (we publish the per-minute rates) — typically 1–3¢/min to major markets. No markup, no surprise bills.
What integrations are supported on launch day?
Native integrations include Salesforce, HubSpot, Zendesk, Intercom, Gong, Slack, Microsoft Teams, Google Workspace, and Notion. We also provide REST APIs and webhooks for custom workflows. Most integrations activate in under 5 minutes — no professional services required.
Is there a contract or minimum commitment?
The phone service is month-to-month — cancel anytime, no questions asked — and annual billing takes 20% off. The one exception is hardware: if you take desk phones from us at no upfront cost, those handsets are covered by a one- or two-year agreement, and which term applies depends on the phones you choose. Buy your phones outright, or bring handsets you already own, and there is no commitment at all.
Next step

Ready to retire your phone closet?

Schedule a demo — see your call flows built live and take a real test call. No pressure, no contract. Our voice engineers help you migrate when you're ready.

TLS/SRTP encryption · Integrated TURN server · Optional SSO
≤ 24 hDeploy time
38Countries
4,200+Teams on Abbax
99.999%Uptime SLA