All Features Included + Affordable Plans.
Unlock your business’s potential with Abbax’s cost-effective plans, perfect for any size business. Enjoy unlimited features and unlimited local and long distance calls on every plan. Choose Abbax for quality and budget-friendly phone services to streamline your operations.
Quality phone service. Budget-friendly pricing.
Every Abbax plan comes loaded — no à la carte add-ons, no tier games. Pick the plan that matches your team and get everything on this page, in full, from day one.
Everything you'd build into a phone system — already built in.
No add-ons, no tier-gates on the basics. Every feature below ships with every plan.
Calling & Routing
- ✓ Inbound & outbound HD calling
- ✓ Smart routing by skill, queue, history
- ✓ Visual call flow builder
- ✓ Multi-level IVR & auto-attendant
- ✓ Time-of-day & holiday rules
- ✓ Warm & cold transfer
Numbers & Reach
- ✓ Local numbers in 38 countries
- ✓ Toll-free & vanity numbers
- ✓ Free number porting
- ✓ Mobile numbers (where available)
- ✓ SMS & MMS in US, CA, UK
- ✓ E911 with dynamic location
Apps & Devices
- ✓ Browser softphone (no install)
- ✓ macOS & Windows desktop apps
- ✓ iOS & Android with push
- ✓ BYOD SIP device support
- ✓ Bluetooth headset controls
- ✓ Click-to-call browser extension
Intelligence & AI
- ✓ Live transcription (27 languages)
- ✓ Post-call AI summaries
- ✓ Sentiment & objection flagging
- ✓ Auto CRM field updates
- ✓ Coaching & whisper mode
- ✓ Searchable call recordings
Admin & Security
- ✓ SSO via SAML & SCIM
- ✓ Role-based permissions
- ✓ SOC 2 Type II · GDPR
- ✓ End-to-end encryption (TLS/SRTP)
- ✓ Detailed audit logs
- ✓ Data residency: US, EU, AU
Analytics & Reporting
- ✓ Real-time queue dashboards
- ✓ Pickup, talk, abandon metrics
- ✓ Agent & team scorecards
- ✓ CSAT & NPS post-call surveys
- ✓ Scheduled report exports
- ✓ Webhook & API access
Everything your team needs, in one app.
From call control to encryption, the Abbax softphone packs in the features that make daily work faster, calmer, and more reliable.
Call Control
Blind/attended transfer, conferencing, hold, splitting, merge, waiting, parking, and mute.
Business SMS & MMS
Group chats, MMS, internal messages, SMS-to-email and more — all in one inbox.
Phonebook Integration
Pull contacts from XML phonebooks, your CRM, and cloud directories — all in one view.
HD Video Calls
High-quality 1-on-1 video calls from desktop or mobile, with screen sharing built in.
Call Forwarding Rules
Forward on busy, no answer, unconditional, or no registration — your way, automatically.
Cloud Call Recording
Record and play back calls anytime, from any device — securely stored in the cloud.
Call Switch
Move an active call between mobile, desktop, or desk phone — without dropping the conversation.
Deskphone Integration
Outbound calls from the desktop app dial automatically through your connected IP phone.
Visual Voicemail
Listen to voicemails right inside the app, with push notifications for new messages.
Visual Call Parking
One-click park and retrieve, with BLF status and notifications for every parked call.
Push Notifications
Never miss a call, message, or voicemail — and save battery while you're at it.
Companion Mode
At-the-desk status delays incoming calls to your mobile or desktop — fewer interruptions.
Click-to-Call
Auto-dial any phone number from your browser or native apps with one click.
Highlight-to-Call
Highlight a number anywhere on your screen — Abbax dials it for you.
Speed Dial & BLF
Quick-dial your most-used numbers with real-time Busy Lamp Field status.
Multiple CLI Options
Pick a caller ID before every outbound call; see which number inbound callers dialed.
Localizations
UI available in Brazilian Portuguese, Spanish, Dutch, German, and Ukrainian.
Keyboard Shortcuts
Answer, end, mute, hold, or start a new chat — without ever touching the mouse.
TLS/SRTP Encryption
Calls, chats, and data are encrypted with industry-standard protocols and ciphers.
Custom Webpages
Open any webpage right inside the app — keep tools, dashboards, and docs one click away.
More than a phone system — a workspace.
Messaging, video, presence, and customer context — woven into the same app your team is already using to make calls.
Rich Business Messaging
Private and group messaging, media and file sharing, emojis, audio messages, and advanced filters — built for focused work.
Video Conferencing
Team meetings with HD video and audio, screen sharing, calendar integration, and one-click external invitations.
Presence & Busy Lamp Field
See who's available, who's on a call, and who's offline at a glance — across your entire team.
Lightweight CRM
Full context on every caller — customer profiles and complete conversation history, side by side with the call.
Every feature.
One budget-friendly plan.
Start with the plan that fits your team — every feature on this page is included. 14 days free. No credit card. Five-minute setup.