Phone System Features
Star codes for transfers, voicemail, forwarding, parking and more.
How to access your voicemailDial *97 to hear your messages, plus the codes for checking any mailbox and sending a call straight to voicemail.
Call forwardingForward your calls with *74, or set unconditional, busy, unanswered and unreachable forwarding in the Abbax app.
Transfer a call to another extensionTransfer a call with the *1 dial code or the Transfer soft key on your desk phone.
Attended call transferAnnounce a call before you hand it over, using *4.
Call parkingPark a call on a shared extension with *5900 and pick it up anywhere with *5901 to *5999.
Record an active callStart recording the call you are on by dialing *2.
Do Not DisturbTurn Do Not Disturb on with *78 and off with *79.
Extension paging and intercomPage or intercom a specific extension with *8 followed by the extension number.
Page an extensionDial *8 plus an extension number to intercom that phone directly.
Company directoryDial *411 to search your company directory and connect to colleagues by name.
Dial by nameReach the directory and dial a colleague by name with *411.
Call returnDial *69 to call back the last number that rang your extension.
RedialDial *870 to call the last number you dialed.
Call privacyWithhold your caller ID on a single call by dialing *67 before the number.
Follow Me callingSend your calls to another number with *21.
Wake-up callSchedule a wake-up call with the *925 feature code.
Eavesdrop on a callAdministrators can silently monitor a live call with *33, and whisper or barge in.
Current server date and timeDial *9172 to hear the date and time configured on the phone system.
Test your music on holdDial *9664 to hear the music on hold configured for your system.
Star code reference
Every feature code on the Abbax phone system, in one place. Dial these from your desk phone or from the keypad in the Abbax app.
| Code | Feature |
|---|---|
*1 | Transfer a call to another extension |
*2 | Record the active call |
*4 | Attended transfer to another extension |
*5900 | Park a call (the park extension is read back to you) |
*5901-*5999 | Retrieve a parked call |
*8 + ext | Page / intercom a specific extension |
*21 + number | Set a Follow Me number |
*33 + ext | Eavesdrop on a call (administrators only) |
*67 + number | Place a call with privacy (caller ID withheld) |
*69 | Call return - dial back the last call received |
*73 | Disable call forwarding |
*74 + number | Forward calls to a number |
*78 | Turn Do Not Disturb on |
*79 | Turn Do Not Disturb off |
*97 | Check your own voicemail |
*98 | Check any voicemail box |
*99 + ext | Send a call straight to an extension voicemail |
*411 | Company directory / dial by name |
*870 | Redial the last number you called |
*925 | Schedule a wake-up call |
*4000 | Check any voicemail box |
*9172 | Hear the current server date and time |
*9664 | Test your music on hold |
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